Dog N Grooming

Dog N Grooming is Cathy's one-woman salon at Batesford, on the western edge of Geelong. Its reputation in reviews rests on how the day is run: one dog at a time, no production line and no waiting in a cage afterwards, and handmade bows, scarves and treats sent home with the dog. The room itself is described as clean and well kept, and appointments are booked in advance rather than walked in.

Communication is the quality customers name most. Owners describe being texted updates through the groom, and being greeted warmly enough at drop-off that the nerves settle before they leave. Several say they now drive further than they used to rather than change groomers, and one had never written a review before this one. Cavoodles and pomeranians turn up in the feedback, along with a puppy whose owner was relaxed enough to leave him for the morning. It suits small and fluffy breeds, first-time puppy grooms, and owners who want to know how the appointment is going.