Touch of Pawfection

Touch of Pawfection is a pet grooming salon at Hope Island on the northern Gold Coast, working with cats as well as dogs. Cats appear in its feedback far more often than at most grooming businesses — one owner brought a five-month-old kitten in to have her temperament assessed before a wash, dry and groom, and another brought a cat whose coat had been let go and was handled without fuss. On the dog side, the salon draws its strongest praise for larger coated breeds, including a long-standing golden retriever client who rates it the best they have used locally.

Warmth and a lack of judgement are the qualities customers keep coming back to. Several describe arriving anxious, either about a dog's past grooming experiences or about the state of a neglected coat, and leaving reassured. The owner is singled out for practical advice on keeping a coat in shape between visits, and reviewers reach for words like friendly, calm and professional. It suits cats and kittens, larger dogs, and pets that need a gentle first grooming experience.