Lil' Rascals Pet Services

Lil' Rascals Pet Services is a Penrith salon that grooms cats as well as dogs — one reviewer brought a shorthair kitten in purely to get her used to being bathed, and had her home purring afterwards. The dog work described spans a corgi's first-ever groom at nearly five years old, a labrador blown out through her winter shed, and nails and finishing on top.

Straight dealing is the thread running through the feedback. One customer booked a full service and was told the dog did not need it; another was accidentally overcharged and refunded without having to chase it. Reviewers also single out clear communication about appointment dates and pick-up times. Nervous dogs come up often, with owners who dread the vet saying the same dog walks into this salon happily. Pricing draws comment too, particularly for bigger breeds. It suits cats, anxious dogs and heavy coats that need a proper de-shed.