Our Salon Helensvale
502 Hope Island Rd, Helensvale QLD 4212, Australia
4.8 ★ (19 reviews)
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About Our Salon Helensvale
Our Salon Helensvale is a shop front pet grooming salon located in 502 Hope Island Rd, Helensvale QLD 4212, Australia, QLD.
With a 4.8 star rating from 19 Google reviews, this salon is highly rated by clients.
Whether you're looking for a full groom, a quick wash and tidy, or a consultation for your pet, Our Salon Helensvale offers a professional grooming experience for all breeds and sizes.
Opening Hours
Monday Monday: 9:00 AM – 5:30 PM
Tuesday Tuesday: 9:00 AM – 5:30 PM
Wednesday Wednesday: 9:00 AM – 5:30 PM
Thursday Thursday: 9:00 AM – 6:00 PM
Friday Friday: 9:00 AM – 5:30 PM
Saturday Saturday: 9:00 AM – 5:00 PM
Sunday Sunday: 9:00 AM – 4:00 PM
* Hours may vary on public holidays. We recommend calling ahead to confirm.
Location
Pricing Information
Contact for pricing
Contact for pricing
Estimated starting price
• Final price depends on size and detail
• Consultations usually free
• Deposit may be required to book
Salon Information
Location Type
shop front
Style
bath and dry, full groom, breed specific
Google Rating
4.8 ★
Location
QLD
What to Know
- Consultation recommended
- Deposit may be required
- Aftercare instructions provided
About Our Salon Helensvale
Our Salon Helensvale is the in-store dog grooming service run by PetO (formerly Best Friends Pets), the Australian pet retail chain, operating from its Helensvale store in the City of Gold Coast. Grooming sits alongside the wider PetO offer, so a wash and clip can be paired with a regular shopping trip rather than a separate errand.
The grooming itself runs out of an air-conditioned, purpose-built grooming room. Trained stylists greet each dog with pats before talking through the treatment with the owner, then take the dog through for the groom. The model is built around drop-off: dogs are dropped in, owners go about their day, and pups are collected clean, clipped and tidied. Pricing is structured by dog size, from small dogs up to giant breeds over fifty kilograms, so large and double-coated dogs are catered for as well as smaller companions. The service covers everything from a quick bath and towel dry through to a full breed groom, with deshedding, nail work and ear cleaning available as part of the menu.
It suits owners who want straightforward, regularly scheduled grooming attached to a trusted retail name.
Large breedsDouble-coated dogsRegular grooming
Services & Pricing
Full Groom Bath & Dry Breed-Specific Grooming De-Shedding Treatment Nail Trimming Large Breed Grooming
Full Groom (by size, small to giant) $113 / $130 / $150 / $170 / $200
Style/Breed/Comb Groom (by size) $135 / $155 / $175 / $200 / $230
Bath & Blow Dry, short coat (by size) $42 / $52 / $62 / $72 / $82
Bath & Towel Dry, short coat (by size) $22 / $32 / $42 / $52 / $62
Deshed, double/long coat (by size) $115 / $130 / $150 / $170 / $200
Nail Clip $20
Nail Clip and File $35
Ear Clean $20
Flea Rinse Treatment $10
Matting (advised at check-in) from $15
Prices are sourced from the salon's website and may change — confirm with the salon.
Frequently Asked Questions
What dog grooming services are offered?
The menu covers full grooms, style/breed/comb grooms, short all-over grooms, nice and tidy grooms, deshedding for short and double/long coats, beauty baths, and bath and blow or towel dry options, plus extras like nail clipping, nail filing, ear cleaning and a flea rinse treatment.
How is grooming priced?
Prices are set by dog size: small (up to 10kg), medium (10-20kg), large (20-35kg), extra large (35-50kg) and giant (50kg+). For example, a full groom ranges from $113 for a small dog up to $200 for a giant, and a style/breed/comb groom from $135 to $230.
Do they groom large or double-coated dogs?
Yes. Pricing runs through to giant breeds over 50kg, and there are dedicated deshed services for short coats as well as double and long coats.
What does a grooming visit involve?
It is a drop-off service. Trained stylists greet the dog, discuss the treatment specifics with the owner first, then take the dog into a comfortable, well-equipped grooming room. Owners drop the dog off and collect it once it is clean and clipped.
Is the grooming room air-conditioned?
Yes, the grooming is carried out in an air-conditioned, purpose-built grooming salon.
Are there extra charges I should know about?
Add-ons include nail clip ($20), nail clip and file ($35), ear clean ($20) and a flea rinse treatment ($10). Matting is assessed and advised at check-in from $15, with additional from-$15 charges possible for heavy coats or extra time.
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