Pawsh paws

Pawsh paws is a one-woman grooming service in Donnybrook, on Melbourne's northern fringe, run by Quinn. Clients often remark that she does the lot herself, from the wash and the groom through to answering messages and managing the bookings, and that she is usually fully booked, so regulars plan their appointments well ahead. Small personal touches get mentioned too, including a Christmas photo sent home with the dog.

The strongest theme in the feedback is trust rebuilt. Owners who had stopped feeling comfortable leaving their dog with a groomer say they now do, and a nervous dog who had always resisted nail trims had all four paws done in a couple of minutes without fuss. Spoodle and poodle-cross owners are well represented, and dogs are described as coming home calm, smelling clean and looking well finished. Pricing is called reasonable. It suits nervous dogs, poodle crosses and puppies starting out.