WINKY'S DOG GROOMING

WINKY'S DOG GROOMING operates in Dandenong North and is essentially Sharon, who is named personally in nearly every review. The work customers describe is detailed rather than quick: even, well-finished cuts, a conversation about the dog's coat and comfort before anything starts, and small finishing touches such as a bandana at pick-up.

What brings clients back, though, is the handling. Several describe dogs that are hard to groom — a rescue that turns anxious, another owner freely admits their dog is not the easiest customer — and say Sharon takes the time to settle them instead of hurrying the appointment. Reviews from people who tried a string of other groomers first are common, as are ones spanning several years with the same dog. Dogs are described as coming home happy, smelling fresh and neatly styled. It suits small breeds and poodle coats, and dogs that have not coped well elsewhere.